Warranty?
Wednesday, September 10th, 2008 | Rants
So I had some car issues. a few things had broken or come loose. so I did what a good client should do and I called a head of time to set an appointment for me to drop off my car.
so 9 am rolls around and It’s time for me to drop off my car. I informed the dealership that i had class that night and needed it back. He re-assured me that the car would be done in the early afternoon.
Also, all the problems were covered under my warranty except an oil change.
well 3 rolls around and I decided to call up and ask how far along my car is. the man on the other side tells me they haven’t even looked at it yet. I reminded him that the appointment was at 9 am. he said they were busy. mind you there were 2 other cars there besides mine. and mine was supposed to be the first one in.
I show up at 4:30 and wind up having to wait till 6:30 till they’re done. also, they decided some of my repairs were not covered under the warranty.
this was the tire well. they said that if it breaks loose they’ll cover it but if it grinds against my tire they won’t any more.
wow, so $200 dollars later I leave the dealership only to find the tire well was not put on properly. it’s missing screws and was folded, yes folded, at the base of the front.
a phone call to them this morning reveled that i can set an appointment to bring it in some other time.
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